Refund Policy | Media Director Pro

Our Guarantee

We stand behind our products. If you're not satisfied with your purchase, we offer a straightforward refund process. We believe in the value we provide, and we want you to feel confident in your investment.

Media Director Pro (Course) — 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on Media Director Pro. If you are not satisfied with the course for any reason, you may request a full refund within 14 calendar days of your purchase date.

How to Request a Refund:

Email support@mediadirectorpro.com with the subject line "Refund Request"
Include your full name, email address used for purchase, and date of purchase
Briefly explain why you're requesting a refund (optional but helpful)
We will process your refund within 5-7 business days
Refunds will be credited to the original payment method

After 14 days: All sales are final. No refunds, partial refunds, or credits will be issued after the 14-day guarantee period.

The Inner Circle (Monthly Membership) — No Refunds

Monthly membership subscriptions are billed on a recurring basis and may be canceled at any time. However, no refunds will be issued for partial months.

Cancellation Policy:

You may cancel your subscription at any time
Access continues until the end of your current billing period
No refunds for unused time within a billing period
Cancel by emailing support@mediadirectorpro.com or through your account settings

The Inner Circle (Annual Membership) — 30-Day Refund Window

Annual membership subscriptions include a 30-day refund window from the date of purchase.

Within 30 days: Full refund available upon request
After 30 days: No refunds, but you retain access for the remainder of your annual term
Annual memberships do not auto-renew; you will be notified before renewal

Free Trial Memberships

Trial memberships are provided at no cost and automatically expire at the end of the trial period. No payment is charged during the trial, and no refund is applicable. If you upgrade during or after your trial, the applicable refund policy for that product applies.

Chargebacks and Disputes

We encourage you to contact us directly at support@mediadirectorpro.com before initiating a chargeback with your bank or credit card company. We are committed to resolving issues quickly and fairly.

If a chargeback is filed without first attempting to resolve the issue with us, we reserve the right to:

Immediately terminate access to all products and services
Dispute the chargeback with full documentation of the transaction and delivery of services
Pursue collection of any amounts owed plus associated fees
Report fraudulent chargebacks to relevant authorities

Non-Refundable Items

The following are not eligible for refunds:

Purchases made more than 14 days ago (for applicable products)
Monthly subscription payments after the service period has begun
Products obtained through promotional or discounted offers (unless otherwise stated)
Accounts terminated due to violation of Terms of Service
Any digital products that have been substantially consumed or downloaded

Exceptions

We understand that exceptional circumstances occur. If you have a situation not covered by this policy, please contact us at support@mediadirectorpro.com. We will review requests on a case-by-case basis at our sole discretion.

Processing Time

Approved refunds are processed within 5-7 business days. Depending on your bank or credit card company, it may take an additional 5-10 business days for the refund to appear on your statement.

Contact Us

For all refund requests and questions, please contact:

RMILL HOLDINGS, LLC

Email: support@mediadirectorpro.com

Response time: Within 24-48 business hours

Summary

Product	Refund Period	Conditions
Media Director Pro	14 days	Full refund, no questions asked
Inner Circle Monthly	None	Cancel anytime, no partial refunds
Inner Circle Annual	30 days	Full refund within 30 days